/most frequently asked questions

Everything you need to know about Premier AV

Welcome to Premier Audio Visuals' FAQ page. Find answers to common queries about our audiovisual services and how we can elevate your events. If you have more questions, feel free to explore below or contact our team for personalised assistance.

What type of events do you specialize in?

At Premier Audio Visuals provides, we provide audio visual hire for conferences, corporate events, award ceremonies, exhibitions, product launches, and hybrid events across the UK.

Is a site visit required before booking?

Not always, but for larger events or unfamiliar venues, we recommend a site visit to ensure the setup meets all technical requirements.

Do you provide out-of-hours or weekend support?

Yes, we offer full AV support for evening and weekend events. Let us know your schedule so we can plan accordingly.

Can I get a VAT invoice?

Yes, all our invoices include VAT and can be issued to individuals, businesses, or organizations.

What if my venue has strict access times?

No problem. We work with venues regularly and can adapt to specific access windows or logistics. Just share the venue’s requirements with us during planning.

How do I book or confirm an AV hire?

You can book by calling us, emailing directly, or filling out the form linked to each product. Once we confirm availability, we’ll send you a quote and booking details.

Can you help with stage lighting and design?

Our sound services focus on delivering exceptional audio quality for your events. From microphones to speaker systems, we guarantee crystal-clear sound, ensuring your message is heard loud and clear.

What if I need to cancel or reschedule my booking?

We understand that event plans can change. If you need to cancel or reschedule, please get in touch as soon as possible. If custom stage designs or printed visuals have already been produced, a charge will apply to cover these specific costs. We're flexible with rescheduling, and as long as the new date is available, there’s usually no extra fee.

Are there discounts for multi-day or long-term hire?

Yes, we offer discounted rates for extended hires or multi-day events. Just let us know your schedule and we’ll create a custom quote.

What payment methods do you accept?

We accept bank transfers and most major credit cards. Payment details are provided with your booking confirmation.

Can you match AV equipment to our event branding?

Definitely! We offer branded lecterns, custom screen content, and stage backdrops that reflect your event’s theme and brand.

Do you offer technical support during the event?

Yes — our experienced AV technicians are available to manage setup, run the show, and provide on-site support throughout your event, ensuring everything runs smoothly from start to finish.

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